What services does EZ Wash provide? EZ Wash is a one-stop centralised dishwashing facility in Hong Kong. We provide professional tableware cleaning and sanitisation services for restaurants, schools, corporate canteens, and catering businesses. Our facility operates under ISO 22000 and HACCP certified quality management systems. We also offer commercial kitchen deep cleaning, exhaust hood cleaning, grease trap cleaning, electrostatic precipitator (EP) cleaning, and pest control services.
How does EZ Wash’s centralised dishwashing service work? Our process is simple and efficient. Our fleet collects used tableware from your premises and transports it to our centralised dishwashing facility in Fo Tan. At the facility, our staff pre-sort and hand-wash heavily soiled items before running everything through our commercial-grade automated dishwashers for high-temperature cleaning, sanitisation, and drying. Once completed, the clean tableware is packed into sanitised logistics boxes and returned to your restaurant on schedule. The entire process is carried out under our ISO 22000 and HACCP certified procedures.
What types of businesses does EZ Wash serve? We serve a wide range of food and beverage businesses, including Chinese and Western restaurants, cha chaan tengs, school and university canteens, corporate staff canteens, hotels and banquet halls, restaurant chains and catering groups, and food production kitchens.
Where is EZ Wash’s facility located? Our centralised dishwashing facility is located in Tsuen Wan, conveniently situated near major expressways to enable efficient collection and delivery across all districts of Hong Kong.
Which areas of Hong Kong does EZ Wash cover? EZ Wash covers all major districts across Hong Kong Island, Kowloon, and the New Territories. Please call us at 8123 3218 to confirm coverage for your specific address.
About Pricing
How is EZ Wash’s pricing calculated? Our pricing is based on the number of logistics boxes used per collection. Each box holds approximately 100 to 200 pieces of tableware depending on size and type. Contact us at 8123 3218 for a free, customised quote based on your actual volume.
Is transportation included in the service fee? Yes. All collection and delivery of tableware is included in our service fee — there are no additional transportation charges.
Are there extra charges during Chinese New Year or public holidays? No. EZ Wash operates 365 days a year with a flat, consistent pricing structure. There are no surcharges during public holidays or Chinese New Year.
Is a long-term contract required? We offer flexible service arrangements to suit different business needs. Please contact us at 8123 3218 to discuss the most suitable option for your restaurant.
About Hygiene and Quality
How does EZ Wash ensure tableware cleanliness and hygiene standards? EZ Wash operates under ISO 22000 and HACCP certified quality management systems — the internationally recognised standards for food safety management. We use European-certified commercial dishwashing machines that operate at high temperatures to effectively eliminate bacteria and viruses. All cleaning agents used are environmentally certified and compliant with Material Safety Data Sheet (MSDS) standards, ensuring they are safe for food contact surfaces.
Are the cleaning agents used by EZ Wash safe for people and the environment? Yes. We only use eco-friendly, food-safe cleaning materials that have passed MSDS certification. They are non-toxic and safe for all tableware that comes into contact with food. All cleaning procedures are carried out in compliance with our ISO 22000 and HACCP certified protocols.
How is tableware packaged after cleaning to prevent recontamination? After cleaning and sanitisation, all tableware is packed into sealed, pre-sanitised logistics boxes before transport. This prevents recontamination during delivery, ensuring your tableware arrives clean and hygienic every time. This process is fully documented and audited under our ISO 22000 and HACCP certification requirements.
About Operations
How are collection and delivery times arranged? Our team works around your operating schedule. We arrange collection and delivery times that minimise disruption to your restaurant’s daily operations. Special timing requests can be discussed during onboarding.
What do I need to prepare before starting the service? You will need to allocate sufficient space at your premises for storing logistics boxes, and have double the usual quantity of tableware on hand — one set in use while the other set is being cleaned and returned.
How quickly can we start using the service? In most cases, we can begin service within approximately three working days of your initial request. Contact us today to get started.
Can EZ Wash handle increased volume for special events or banquets? Yes. If you anticipate higher volume for a special event, please notify us in advance and we will do our best to accommodate your requirements.
Why Outsource Dishwashing
Why should restaurants consider outsourcing their dishwashing? Hiring in-house dishwashing staff comes with significant hidden costs — salaries, MPF contributions, insurance, water and electricity bills, and the purchase and maintenance of dishwashing equipment. Outsourcing to EZ Wash eliminates these overheads while guaranteeing professional hygiene standards backed by ISO 22000 and HACCP certification, freeing your team to focus on food and service.
How does outsourcing dishwashing help restaurants comply with FEHD hygiene standards? EZ Wash uses high-temperature sanitisation and certified cleaning agents that meet the hygiene requirements set by Hong Kong’s Food and Environmental Hygiene Department (FEHD). Our ISO 22000 and HACCP certifications provide documented proof of our food safety management processes, reducing the risk of compliance issues and giving restaurant owners complete peace of mind.
Contact Us
How can I contact EZ Wash for a quote or enquiry? You can reach us through any of the following channels:
Phone / WhatsApp: 8123 3218
Website: www.ezwash.com.hk
Facebook: facebook.com/EZWASHHK
Our team is available 365 days a year to answer your questions and provide a free, no-obligation quote.
